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Frequently Asked Questions
Getting Started / General
How do I place my order?
It's my first cd project, what do I do?
What kind of payments do you accept?
How can we reach you?
Ordering & Turnaround Time
What is the minimum order I can place?
What is your turnaround time?
Graphic Design & File Specs.
What is bleed and when should it be used?
What should my files resolution be?
What do you need to get started on my design?
How long before I can see my first design proof?
Printing & File Submission
Should I upload my files or mail them to you?
What are cd panels/inserts?
What is a tag?
What is the difference between UV and non-UV?
What types of files do you accept?
What do you print?
Online Store Questions
The quantity I want is not available online. What should I do?
Why isn't the 5000 quantity 5x more expensive than the 1000 quantity?
I forgot my password!
Customer Questions
What is the cost to design and print 5000 double sided flyers?
Where do you outsource your printing?
Do you do replication, AKA, glass mastered copies of CD's, or just duplication, AKA CDR copies?
Do you do magazine replication/printing?
Definitions
What is the Trim Line / Cut Line?
What is the Safety Line?
What is the Bleed?
